At Auspex Soft, our goal is to provide our clients with high-quality software development services that meet their needs and exceed their expectations. We understand that sometimes a project may not go as planned, and a refund may be necessary. Therefore, we have established the following refund policy to ensure transparency and fairness in our business practices.


This policy applies to all software development services provided by Auspex Soft.

Refund Eligibility

Refund Process

To request a refund, clients must submit a written request to Auspex Soft via email or postal mail.

The request must include the following information:

Once we receive the request, we will review it and respond within 10 business days. If the refund request is approved, we will process the refund within 14 business days. The refund will be issued in the same form of payment as the original payment.

Non-Refundable Fees

Some fees are non-refundable, including:

Modification of the Refund Policy

We reserve the right to modify this refund policy at any time. Any changes will be communicated to our clients via email or postal mail.

If you have any questions or concerns regarding this refund policy, please contact us at